FAQ

All our artwork prints are giclée. They have the highest resolution and the sharpest detail. Giclée prints capture every shade, tone and colour of the original artwork. This is partly because standard printers use dye-based inks instead of pigment-based inks. Our prints, when stored or displayed in normal conditions, should last 100 years or more.

Yes, all artworks come ready to hang, no assembly is required upon receiving your artwork. Check the material of your wall and make sure you use the appropriate nail thickness and length.

The size of the artwork itself will be exactly as you selected in your order. We source our frames from different places so the dimensions of the frames may vary slightly. Frame weight: A2: ~2.5kg, A3: ~2kg, A4: ~1.5kg.

All paper-based framed artworks have a Perspex protective cover. We don't use glass for safety reasons. Keep out of direct sunlight, and use a dry microfibre cloth to gently wipe any dust off.

All items are shipped via Australia Post. Final shipping costs are shown during the checkout process, before the final payment.

Paintings are posted within 7-10 days of placing the order. Tracking your parcel on the Australia Post website will give you the best idea of when you can expect your order to arrive.

Send us a message here and we'll organise express delivery for a fee.

All orders are non-exchangeable and non-refundable with the exception of a parcel arriving damaged. Please send an email within 48 hours to admin@foursilverstrings.com.au.